Today
A buyer asks for a reducing tee but leaves out the branch dimension. Sales sends a catalogue, gets a screenshot back and starts another round of messages.
A practical build example
Get an enquiry you can quote without five more questions.
‘Half-inch fitting’ is a starting point. Connection type, wall thickness and the required standard can change the item completely.
Find the right specification.
TubesBarsFittings
GradeSelect ⌄
Outside diameterSelect ⌄
Wall thicknessSelect ⌄
Add to enquiry
One job. Too many handoffs.
01
The buyer searches a long PDF for something that looks right.
02
Sales asks for the missing dimensions and connection details.
03
Someone checks which size and gauge combinations are actually supplied.
04
Custom drawings and revisions sit separately in an email thread.
How we would build it.
Connected steps.
Clear checks along the way.
Organise the product information
Turn the approved catalogue into structured records. Keep ID, OD, wall thickness, grade, units and connection types as distinct fields.
Your team checks
Your technical team approves the product data and any inch/metric cross-references.
Ask the questions for that product
Let buyers filter by the fields that matter to the selected product. A reducing tee asks for its branch size; a custom part asks for a drawing and quantity.
Your team checks
Only approved combinations are offered as standard products. Other requests go to technical review.
Send the whole requirement to sales
Create an enquiry containing the selected specification, quantity, delivery requirement and attachments. Keep the drawing revision with the enquiry.
Your team checks
Sales confirms application and feasibility before quoting a non-standard requirement.
Make the next order easier
Let authorised customers find previous items and request them again, with the full specification visible. Keep current pricing and availability separate from order history.
Your team checks
The customer confirms the specification and sales checks today’s terms.
What your team
stops doing.
Sending the full catalogue for every enquiry
Repeated messages to collect basic specifications
Manually matching screenshots to product codes
Losing track of the latest drawing
What we need to get started +
- Approved product catalogue
- Valid size and connection combinations
- Technical documents
- Custom-part review process